THERE IS NO NEED TO WORRY, WHEN YOU HAVE OUR WARRANTY
We offer only high quality products in MilkyDay.com. That's why all equipment you can find here is covered with 2 years warranty.
Unfortunately, we can not give the same warranty period for food ingredients because all of them have different shelf lives.
Please note, the beginning of the warranty period is the date of the first purchase according to the original invoice or the original sales receipt
Defects of the equipment which are due to mistakes in the manufacturing or the material are removed within the warranty period free of charge either by repair or replacement of the concerning parts. MilkyDay.com decides at its own judgement on the measure to the removal of the defect.
Defects or disturbances are not included in warranty, which are caused by:
The warranty also does not cover the motor in case it was destroyed by water or milk inflow.
Please be aware that the customer has to pay for return shipping of the broken product.
HOW CAN YOU RETURN GOODS?
It's quite simple, you can always do this but no longer than 30 days after you received the parcel. You have to prove it by the waybill you get from the shipping company. Do not throw it away!
We will return you money as soon as we get the product back.
The amount of money that we will pay you back depends on the condition of the good that you sent back to us:
PLEASE NOTICE: You have to pay for return shipping of the good!